Effective Date: 02/22/2023
At Phoenix Design and Development, we strive to provide high-quality digital agency services. We value your business and want to ensure clarity regarding our refund policy.
1. No Refunds
All payments for services rendered by Phoenix Design and Development are non-refundable. This includes, but is not limited to, design work, development, consultations, and any other services provided.
2. Exceptions
Refunds may only be considered in exceptional circumstances and must be approved by Tara Mesler, the owner of Phoenix Design and Development. Requests for refunds must be submitted in writing and will be reviewed on a case-by-case basis.
3. Approval Process
If you believe you qualify for a refund, please follow these steps:
- Contact us at [email protected] to submit your request.
- Provide a detailed explanation of the circumstances surrounding your request.
- Wait for a response from us regarding the approval or denial of your request.
4. Service Satisfaction
While we do not offer refunds, we are committed to your satisfaction. If you have concerns about the services provided, please reach out to us directly. We will work with you to address your concerns and find a suitable resolution.
5. Contact Information
For any questions regarding our refund policy, please contact us:
- Name: Tara Mesler
- Phone: 602-738-3073
- Email: [email protected]
By utilizing our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.